Introduction
Foundever™ is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we’re the team behind the best experiences for +750 of the world’s leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Responsibilities
Working in partnership with our Clients, we are looking to grow our SLOVAKIAN team of expert Customer Service Representatives. Delivering world class customer experience is key, and as part of this, you will offer eligible customers the best service.
Responsibilities:
Qualifications
Ideal Candidate:
✅Preferable college degree or related work experience.
✅Excellent written and verbal communication skills in Slovak.
✅Good English skills.
✅Good MS Office skills.
✅Excellent customer service skills.
✅Pleasant, friendly voice/understandability.
✅High motivation and enthusiastic approach.
✅Self-organized.
✅Planning and prioritization skills.
✅Effective decision making.
✅Knowledge and experience with measuring and improving customer satisfaction and loyalty across broad functional areas and diverse geographies.
✅Familiarity with ticketing systems.
✅Life experience to apply to managing situations.
✅Early adopter of technology.
✅Makes the customers feel confident that their needs are being met.
✅Dependable, reliable, and able to perform duties with minimum supervision.
Incentives
Relocation package(if needed) and our offer to you:
- Transportation nightshifts until the accommodation.
- 6 months accommodation.
- Up to 200 EUR refund from the first travel to Romania.
- After the first year, 200 EUR refund for a travel home.
- Meal tickets (30 RON/day).
- Private medical package.
- Paid professional training.
- Internal development opportunities - career path.
- Discounts with our current partners.
- Access to the 7card by Gympass monthly subscription.
- Employee assistance/wellbeing program subscription.
Contact information
Sounds Interesting? Apply Now:
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